Commercial and residential CCTV support

CCTV Installation and Repairs

CCTV installations, CCTV repairs, upgrades, fault diagnosis, recorder configuration and preventative maintenance.

Son Security Systems designs, installs, upgrades, repairs and maintains CCTV systems for homes, businesses and industrial sites.

We support CCTV repairs, camera and recorder installations, configuration, fault diagnosis, remote viewing, mobile viewing, footage retrieval assistance and preventative maintenance where the site and system configuration justify it.

24/7 Emergency Support

Emergency calls are answered 24 hours a day. All after-hours, weekend and public holiday emergency calls are automatically transferred to our standby technician, ensuring assistance is always available when you need it.

Normal Office Hours: Monday to Friday, 08:00 – 17:00

Emergency Support: 24 Hours a Day, 7 Days a Week

CCTV system design and installation Upgrades and repairs Recorder and storage configuration Network and mobile viewing setup Footage retrieval assistance Preventative maintenance and fault diagnosis

Request a Quote Book a Service WhatsApp SonSec Call SonSec

Hikvision ColorVu CCTV camera supported by SonSec

Systems Supported

Hikvision where verified Dahua where verified

Suitable Applications

Residential properties Commercial offices Retail sites Business parks Industrial facilities

Service Life

Service life depends on camera exposure, recording load, storage health and maintenance history.

Services Provided

CCTV system design and installation

Upgrades and repairs

Recorder and storage configuration

Network and mobile viewing setup

Footage retrieval assistance

Preventative maintenance and fault diagnosis

Suitable Properties and Applications

Residential properties Commercial offices Retail sites Business parks Industrial facilities

Common Problems

Camera offline, no picture or poor night image

Power, cabling, lens, infrared, exposure, recorder channel or network faults can look similar.

Book a site review so the system layout can be assessed properly.

Recorder not recording or footage missing

Hard-drive health, schedule configuration, full-disk handling, event settings or recorder faults may need attention.

Request a service visit for a controlled diagnosis.

Remote viewing or mobile app not connecting

Internet, account, DNS, platform, network or recorder configuration issues may be involved.

Let SonSec test the recorder, network and account path together.

Repairs and Maintenance

Routine maintenance helps keep footage clear and recording reliable.
Storage and recorder settings should be checked after upgrades or power interruptions.

Related Knowledge Base Guides

Customer-focused guidance connected to this service area.

ColorVu vs infrared cameras

ColorVu vs Infrared Cameras

A CCTV buying guide explaining when full-time colour cameras and infrared night cameras may be appropriate.

Read guide

2MP vs 4MP CCTV

A practical CCTV resolution guide for customers balancing image detail, recorder capacity, storage and budget.

Read guide

how many CCTV cameras do I need

How Many Cameras Do I Need?

A CCTV planning guide for deciding camera quantities by coverage goal, entrance points, perimeter views and recorder capacity.

Read guide

Why Choose SonSec

CCTV support is delivered as an installation, repair and maintenance service.
Brand support is limited to verified records already captured in the project history.

Service Areas

View complete coverage

Son Security Systems is based in Germiston and services these verified Gauteng areas. These areas are service coverage, not separate branch offices.

Germiston Bedfordview Edenvale Alberton Sandton Randburg Johannesburg Ekurhuleni

FAQs

Can SonSec help recover CCTV footage?

Where the recorder and storage media are accessible, SonSec can assist with footage retrieval on site.

Does SonSec support remote viewing?

Yes, where the recorder, network and account configuration support it.

CCTV Installation and Repairs

Systems Supported

Suitable Applications

Service Life

Services Provided

Suitable Properties and Applications

Common Problems

Camera offline, no picture or poor night image

Recorder not recording or footage missing

Remote viewing or mobile app not connecting

Repairs and Maintenance

Related Products

Dahua HAC-HDW1500TRQ-IL-T

Dahua IPC-HFW2849TH-S-PROX

Dahua SD5A445MB-HNR

Dahua XVR5108HS-4KL-I3/T

Hikvision DS-2CD2047G2-LU/SL

Hikvision DS-2CD2143G2-IU

Related Knowledge Base Guides

ColorVu vs Infrared Cameras

2MP vs 4MP CCTV

How Many Cameras Do I Need?

Related Documentation and Resources

Manuals

Hikvision Baseline 2 MP Full-Time Color Camera User Manual

Technical Documents

Hikvision DS-2CD2047G2-LU/SL(C) Datasheet

Hikvision DS-2CD2143G2-IU Black Datasheet

Hikvision DS-2CE10DF0T-F Datasheet

Hikvision DS-2DE4425IW-DE(T5) Datasheet

Other

Hikvision 1-3 Series Multilingual Quick Start Guide

Hikvision 1-3 Series Multilingual Quick Start Guide

Why Choose SonSec

Service Areas

FAQs

Can SonSec help recover CCTV footage?

Does SonSec support remote viewing?

Address