Manufacturer

ZKTeco Access Control and Biometric Product Support

Verified ZKTeco access-control product records and support information published by SonSec.

ZKTeco logo

Manufacturer Hub

ZKTeco

Browse verified public product records by category and product family. Category-specific hubs are linked below where matching products exist.

About the Manufacturer

ZKTeco products appear in the SonSec Product Knowledge Centre where they are relevant to security-system installation, repair, maintenance or replacement planning in Gauteng. This hub connects supported product records, public documentation, Knowledge Base guidance and service pages without implying a manufacturer endorsement.

Current Product Range

Controllers

ZKTeco C2-260 two-door access-control panel
ZKTeco Verified Current Product

ZKTeco C2-260

ZKTeco two-door mini control panel with RS485 expansion for scalable RFID access-control projects.

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Biometrics

ZKTeco MA300 fingerprint access-control terminal
ZKTeco Verified Current Product

ZKTeco MA300

Outdoor-rated ZKTeco fingerprint and card access-control terminal for controlled-door and gate-access applications.

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Time Attendance

ZKTeco WL20 fingerprint time and attendance terminal
ZKTeco Verified Current Product

ZKTeco WL20

ZKTeco fingerprint time-and-attendance terminal with Wi-Fi communication for attendance-record workflows.

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Repairs

Repair guidance is handled as diagnosis-led support, not as a claim that every product can be repaired in every condition.

Identify the exact model and installed accessories before recommending repair work.

Check power, batteries, wiring, network or communication paths before replacing control equipment.

Record recurring symptoms so fault patterns can be separated from isolated user or site events.

Maintenance

Maintenance notes help customers prepare product, power, usage and fault-history information before booking SonSec support.

Review visible condition, user operation, power and battery health where applicable.

Confirm that linked systems such as gates, alarms, CCTV, intercoms or access control still work together correctly.

Use official documentation for product-specific operating or configuration references.

Categories Covered

SonSec Notes

SonSec supports ZKTeco products where they fit the site requirement, are compatible with the existing installation and can be maintained responsibly using verified information and practical field diagnosis.

Manufacturer pages are authority hubs for verified products, lifecycle status, category coverage and SonSec support guidance.

SonSec separates official manufacturer facts from practical installation, repair, maintenance and upgrade guidance so customers can make informed decisions.

Knowledge Base

Related guides that connect this manufacturer to practical installation, repair and maintenance questions.

FAQs

Does SonSec support ZKTeco products?

SonSec can assess supported products in the context of the installed system and recommend installation, maintenance, repair or replacement paths where appropriate.

Does this hub mean SonSec is officially endorsed by the manufacturer?

No. Manufacturer hubs are product-support and information pages. They do not claim partnership, agency status or endorsement unless that is explicitly stated with verified approval.

Where are manuals and datasheets listed?

Verified official documents appear on the standalone Product Manuals page rather than as product-page download links.

Can older products still be repaired?

Legacy support depends on product condition, compatible parts, manufacturer archive availability and whether a repair remains practical for the site.

Support / Repairs

Need help choosing, repairing, servicing, upgrading or replacing a supported product? SonSec is based in Germiston and services verified Gauteng areas after assessing the site and system condition.