Paradox BlueEye App
Official Paradox BlueEye App for M System control, monitoring and alerts.
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Paradox Alarm System Product Support
Verified Paradox alarm product records and support information published by SonSec.
Paradox
Browse verified public product records by category and product family. Category-specific hubs are linked below where matching products exist.
Paradox Product and Knowledge Centre
SonSec supports verified Paradox alarm-system products through installation, commissioning, servicing, maintenance, repair assessment and upgrade planning. Current products and supported legacy products are separated so older systems can be identified without inventing specifications or manuals.
About the Manufacturer
Paradox products appear in the SonSec Product Knowledge Centre where they are relevant to security-system installation, repair, maintenance or replacement planning in Gauteng. This hub connects supported product records, public documentation, Knowledge Base guidance and service pages without implying a manufacturer endorsement.
Current Product Range
Apps
Detectors
Paradox DCT12M
Official Paradox M door/window magnetic contact plus zone input verified from the Paradox DCT12M product page.
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Paradox PMD85M
Official Paradox M indoor/outdoor wireless motion detector verified from the Paradox PMD85M product page.
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Paradox EVO192
Digiplex EVO 192-zone control panel with eight onboard zones, zone doubling to 16 onboard zones where applicable, eight partitions, 999 users, built-in access-control support and expansion through the EVO bus architecture.
View ProductCommunicators
Paradox IP180
Current Paradox MQTT internet communicator with Ethernet and Wi-Fi connectivity for compatible modern Paradox systems and monitoring infrastructure.
View ProductKeypads
Paradox K38M
Official Paradox M 48-zone wireless fixed LCD keypad verified from the Paradox K38M product page.
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Paradox K70M
Official Paradox M 7 inch touchscreen keypad verified from the Paradox K70M product page.
View ProductControl Panels
Paradox M25 / M25 LTE
Official Paradox M System hybrid head unit and console verified from the Paradox M Catalog product page.
View ProductExpansion Modules
Paradox RPT5M
Official Paradox M Ethernet and Wi-Fi wireless extender verified from the Paradox RPT5M product page.
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Paradox ZX10M
Official Paradox M 10-zone expander verified from the Paradox ZX10M product page.
View ProductSirens and Accessories
Paradox SR230M
Official Paradox M outdoor wireless siren verified from the Paradox SR230M product page.
View ProductLEGACY PRODUCTS
Supported legacy products remain discoverable for service, repair, maintenance and replacement planning. They are not current new-installation models.
Detectors
SUPPORTED LEGACY PRODUCT
Paradox DG85 Series
Legacy wired outdoor high-security digital motion detector module with bus or relay operation, rugged casing and selectable lens patterns.
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SUPPORTED LEGACY PRODUCT
Paradox NV780MR
Wireless outdoor dual-side-view detector for perimeter pre-entry protection along exterior or interior walls, doors and windows.
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SUPPORTED LEGACY PRODUCT
Paradox NV780MX
Wired outdoor dual-side-view detector for perimeter pre-entry protection along exterior or interior walls, doors and windows.
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SUPPORTED LEGACY PRODUCT
Paradox NVX80
High-security indoor/outdoor detector with anti-mask, SeeTrue technology, eight detection channels and menu-driven diagnostics.
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SUPPORTED LEGACY PRODUCT
Paradox PMD75
Legacy wireless indoor dual-optic high-performance PIR detector with true pet immunity for compatible Magellan and RTX3 wireless systems.
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SUPPORTED LEGACY PRODUCT
Paradox PMD85 Series
Legacy wireless outdoor digital dual-optic high-performance PIR detector with rugged casing and true pet immunity.
View ProductCommunicators
SUPPORTED LEGACY PRODUCT
Paradox IP150
Legacy Paradox internet module for remote control, monitoring and IP reporting on supported EVO, Spectra SP and Magellan systems.
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SUPPORTED LEGACY PRODUCT
Paradox IP150+
Paradox Ethernet internet module for supported EVO, Spectra SP and Magellan systems, including remote application and installer-software connectivity.
View ProductSupported Legacy Systems
Supported Legacy Product means SonSec can assess, service, repair, maintain or plan upgrades for many existing Paradox systems where site condition, access, parts availability and official support status make the work practical. It does not mean every older panel or module can be repaired.
Control Panels
- Supported Legacy ProductEVO48
- Supported Legacy ProductEVO96
- Supported Legacy ProductEVO192
- Supported Legacy ProductEVOHD
- Supported Legacy ProductMG5050
- Supported Legacy ProductSP4000
- Supported Legacy ProductSP5500
- Supported Legacy ProductSP6000
- Supported Legacy ProductSP65
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
Keypads
- Supported Legacy ProductK10H
- Supported Legacy ProductK10V
- Supported Legacy ProductK32+
- Supported Legacy ProductK32LCD+
- Supported Legacy ProductK641+
- Supported Legacy ProductTM50
- Supported Legacy ProductTM70
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
Communications
- Supported Legacy ProductIP150
- Supported Legacy ProductIP150+
- Supported Legacy ProductPCS250
- Supported Legacy ProductPCS265
- Supported Legacy ProductRTX3
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
Expansion Modules
- Supported Legacy ProductZX8
- Supported Legacy ProductZX10
- Supported Legacy ProductPGM82
- Supported Legacy ProductACM12
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
Detection
- Supported Legacy ProductPMD2P
- Supported Legacy ProductPMD85
- Supported Legacy ProductNV35M
- Supported Legacy ProductNV780
- Supported Legacy ProductWired magnetic contacts
- Supported Legacy ProductWireless magnetic contacts
- Supported Legacy ProductIndoor PIRs
- Supported Legacy ProductOutdoor detectors
- Supported Legacy ProductOutdoor beams
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
Accessories
- Supported Legacy ProductRemotes
- Supported Legacy ProductSirens
- Supported Legacy ProductPanic devices
Contact Son Security Systems for specifications, upgrades and support for this legacy product.
The models above are supported legacy products for SonSec service intake. They are not current product records, and this page does not publish unverified specifications, manuals, images or compatibility claims.
Repairs
Repair guidance is handled as diagnosis-led support, not as a claim that every product can be repaired in every condition.
Identify the exact model and installed accessories before recommending repair work.
Check power, batteries, wiring, network or communication paths before replacing control equipment.
Record recurring symptoms so fault patterns can be separated from isolated user or site events.
Maintenance
Maintenance notes help customers prepare product, power, usage and fault-history information before booking SonSec support.
Review visible condition, user operation, power and battery health where applicable.
Confirm that linked systems such as gates, alarms, CCTV, intercoms or access control still work together correctly.
Use official documentation for product-specific operating or configuration references.
Categories Covered
SonSec Notes
SonSec supports Paradox products where they fit the site requirement, are compatible with the existing installation and can be maintained responsibly using verified information and practical field diagnosis.
Manufacturer pages are authority hubs for verified products, lifecycle status, category coverage and SonSec support guidance.
SonSec separates official manufacturer facts from practical installation, repair, maintenance and upgrade guidance so customers can make informed decisions.
Knowledge Base
Related guides that connect this manufacturer to practical installation, repair and maintenance questions.
Paradox M25 vs EVO
A guide to understanding current Paradox M25 options and supported Paradox EVO alarm system upgrade paths.
Ajax vs Paradox
A practical comparison of Ajax and Paradox alarm-system approaches for customers choosing a new system or planning an upgrade.
How Often Should an Alarm Be Serviced?
A maintenance guide covering alarm batteries, detectors, keypads, communication paths and supported legacy systems.
Why Security-System Batteries Require Periodic Replacement
A high-level maintenance guide for backup batteries in gate motors, alarm panels, electric fencing and other security systems.
FAQs
Can SonSec still service older Paradox alarm systems?
Yes. Marc has confirmed SonSec continues to service, repair, maintain and upgrade many legacy Paradox systems, subject to site condition, installer access, parts availability and official support status.
Why are some legacy Paradox models not individual product pages yet?
Current product records still require full official evidence. Supported legacy products may be listed with correct identity and SonSec support guidance when no specifications, manuals, images or unsupported claims are invented.
What should a customer provide for a legacy Paradox service call?
Photos of the control panel, keypad model, communicator, zone expander, fault messages and any existing manuals help SonSec identify the platform before quoting repair or upgrade work.
Support / Repairs
Need help choosing, repairing, servicing, upgrading or replacing a supported product? SonSec is based in Germiston and services verified Gauteng areas after assessing the site and system condition.