Practical visitor-access and intercom support
Intercom and Visitor Management Installation
Visitor-management, audio, video, GSM, mobile and platform-connected intercom systems for controlled site entry.
Son Security Systems installs, repairs, maintains and upgrades visitor-management and intercom systems for homes, estates, business parks and commercial entrances.
We support gate and visitor intercoms, GSM and mobile visitor access, remote opening, access authorisation, verified visitor logging workflows, mobile platform integration, controllers, readers, fault finding and upgrades from supported older systems.
24/7 Emergency Support
Emergency calls are answered 24 hours a day. All after-hours, weekend and public holiday emergency calls are automatically transferred to our standby technician, ensuring assistance is always available when you need it.
Normal Office Hours: Monday to Friday, 08:00 – 17:00
Emergency Support: 24 Hours a Day, 7 Days a Week
Systems Supported
Suitable Applications
Service Life
Service life depends on environment, cabling, device condition and maintenance history.
Services Provided
Residential intercom installations
Commercial intercom systems
Audio and video entry systems
GSM-based communication setups
Remote opening and access authorisation
Visitor access and logging workflows where product capabilities are verified
Mobile application and platform integration
Reader and controller integration
Upgrades from supported older systems
Maintenance, repairs and fault finding
Suitable Properties and Applications
Common Problems
Gate intercom, GSM call or app access not working
Power, SIM, signal, account, platform, cabling, network or device issues may be involved.
Request an on-site diagnosis before replacing equipment.
Visitor cannot be authorised or gate does not open
Controller outputs, relay wiring, gate interface, permissions or visitor credentials may require testing.
Let SonSec diagnose the visitor workflow from call or credential through to the release device.
Reader, controller or platform fault after an upgrade
New readers, mobile platforms and older controllers may require configuration checks and verified compatibility.
Request service support before changing platform settings or replacing controllers.
Repairs and Maintenance
- Intercom systems should be checked when upgrades or new access equipment are added.
Related Products
These Product Knowledge Centre pages can help you compare compatible solutions.
Accentronix License Disk Scanner
Accentronix visitor-management scanner for driver, vehicle and visit-record workflows.
View Product
Accentronix Wireless Intercom Infinity
Accentronix wireless intercom platform for mobile calling, visitor OTP and access-control management.
View Product
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SUPPORTED LEGACY PRODUCT
Centurion A10
Centurion A10 is a SonSec-supported legacy Centurion Systems sliding gate motor. SonSec still services, repairs and maintains existing A10 installations where product condition, safety devices and parts availability make support practical.
View Product
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SUPPORTED LEGACY PRODUCT
Centurion D10
Centurion D10 is a SonSec-supported legacy Centurion Systems sliding gate motor. SonSec still services, repairs and maintains existing D10 installations where product condition, safety devices and parts availability make support practical.
View Product
Centurion D10 SMΔRT+
A stronger SMΔRT+ option for heavier gates and busier sites that need reliable operation with sensible service access.
View Product
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SUPPORTED LEGACY PRODUCT
Centurion D10 Turbo
Centurion D10 Turbo is a SonSec-supported legacy Centurion Systems sliding gate motor. SonSec still services, repairs and maintains existing D10 Turbo installations where product condition, safety devices and parts availability make support practical.
View ProductRelated Knowledge Base Guides
Customer-focused guidance connected to this service area.
Choosing an Intercom System
A guide to choosing GSM, mobile-app, visitor-management and gate-access intercom systems for homes, complexes and business sites.
Read guideEstate Visitor Management
A planning guide for estates and managed properties using intercoms, visitor access systems, readers and management platforms.
Read guideIntercom Call Quality Issues
A safe troubleshooting preparation guide for intercom call quality faults before booking SonSec support.
Read guideRelated Documentation and Resources
Verified product documents and official external resources are shown where available.
Manuals
Installer Manual
Paradox EVO192 Installer Manual
Verified Paradox support manual archived locally for SonSec product support and maintenance.
Source record: Paradox EVO192 Installer Manual
Attribution: Verified distributor-hosted manufacturer document
Installer Manual
Paradox EVOHD Installer Manual
Verified Paradox support manual archived locally for SonSec product support and maintenance.
Source record: Paradox EVOHD Installer Manual
Attribution: Verified distributor-hosted manufacturer document
Installer Manual
Paradox MG/SP Series Installer Manual
Verified Paradox support manual archived locally for SonSec product support and maintenance.
Source record: Paradox MG/SP Series Installer Manual
Attribution: Verified distributor-hosted manufacturer document
Installation Manual
Paradox RTX3 Manual
Verified Paradox support manual archived locally for SonSec product support and maintenance.
Source record: Paradox RTX3 Manual
Attribution: Verified distributor-hosted manufacturer document
Technical Documents
Datasheet
Accentronix Wireless Intercom Infinity Datasheet
Official Accentronix document archived under wp-content/uploads/manuals for product support.
Source record: Accentronix Wireless Intercom Infinity
Attribution: Official manufacturer document
Other
Brochure
Accentronix License Disk Scanner Brochure
Official Accentronix document archived under wp-content/uploads/manuals for product support.
Source record: Accentronix License Disk Scanner
Attribution: Official manufacturer document
Product: Accentronix License Disk Scanner
Why Choose SonSec
- Intercom support is handled as a practical installation and maintenance service.
Service Areas
View complete coverageSon Security Systems is based in Germiston and services these verified Gauteng areas. These areas are service coverage, not separate branch offices.
FAQs
Does SonSec support gate-entry intercoms?
Yes, where the gate and communication equipment are compatible with the required workflow.